We offer Standard Shipping (5.99usd) & Express Shipping (38usd).

Standard Shipping -- $5.99 USD: Normally takes 7-10 workdays for delivery. All orders can be tracked to ensure their progress.

Express Shipping -- $38 USD: Normally takes 4-6 workdays for delivery. We use DHL, FedEx, UPS, and other air freight options.

Note: Please kindly note that the provided times are just for shipping and do not include production time.

Yes. We ship to most countries around the world.

Production time varies depending on the item you order and the quantity you order.
For most of the items, we will ship it in 1-3 work days.

Once your order ships, you will get an automatic email with your tracking number for trace.

If you are concerned about your delivery date, you may send us an email to make sure your parcel is on track.

1）We do not charge sales tax. The prices displayed on the product pages exclude tax, and we will not collect any taxes at checkout.

2）The prices on our website do not include taxes, meaning you might have to pay duties and taxes upon receiving your order. Your local customs office determines these charges, which are not included in our shipping fees. We will not cover these costs.

Should there be any delays in your package's arrival due to customs operations, such as notifications for duty payments or other unforeseeable circumstances, please understand these cases are out of our control.
However, we are here to support you through any complications that may arise and strive to make your experience as smooth as possible. Thank you for your understanding.

We offer 30-Day Full Refund and 1-Year Limited Warranty.

a) A refund can be processed if requested within 30 days from the invoice date.
b) A replacement item can be provided if requested within 1-year.

Note: Please note that eligibility for these options is subject to the following conditions:

1）You received an item that is faulty, damaged, broken, or not functioning properly.
2）Items from your order are missing or have been lost.
3）The item received does not match the ordered size, color, or customization.
4）The product fails to meet your expectations or significantly deviates from our descriptions.

However, please be aware that there are circumstances under which a full refund may not be available:

1)Requests for design changes after the order has already been produced or dispatched.
2)Damage to the product due to improper maintenance or mishandling.
3)Delivery issues arising from incorrect address information provided by the customer.
Given that our products are personalized and tailored to meet individual requirements, each order is customized to align with the customer’s specific preferences.

We assume responsibility for issues within our control, but please understand that returned products cannot be resold due to their personalized nature. Therefore, we urge you to double-check that all information is correct and meets your needs before placing an order. If you have any questions, please do not hesitate to contact us before an order.
Your understanding and cooperation on these matters are greatly appreciated.